Terms & conditions
Please read and review carefully the following Terms and Conditions of use of this Website (collectively, “Terms and Conditions”).
These Terms and Conditions govern your use and access to Sokayri Website: www.sokayri.com (collectively, “Website”) including all Orders submitted by you for any Products or Services through the Website constitute your Agreement to follow and is bound by these Terms and Conditions (collectively, “Agreement”).
By accessing our Website, and/or purchasing something from us, you acknowledge that you have read, understand, and agree to be bound by the following Terms and Conditions of use of the Website including those additional Terms and Conditions and Policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
These Terms and Conditions explain to you who we are, how will we provide Products to you, how you and we may change or end the Contract of Purchase or Service, what to do if a problem arises and provide other important information.
This Website is operated by Sokayri LLC.
Sokayri LLC is a company organized and existing under the laws of the US, having its registered office at 1292 Post Rd, 2nd Floor, Darien, CT 06820 and in these Terms and Conditions is referred to as Sokayri.
Throughout these Terms and Conditions, the terms “we”, “us” and “our” refer to Sokayri.
Sokayri offers this Website, including all Information, Products, and Services available from this Website to you, the User, conditioned upon your acceptance of all Terms, Conditions and Policies stated here.
You can contact us by calling our Customer Service team: +1 (203) 202 7788 or emailing at: email@example.com
In case we must contact you, we will do so by phone or in writing to you at the email address or postal address you have provided to us when placing your Order.
When we use the words “writing” or “written” in these Terms and Conditions, this includes emails.
USE OF THE WEBSITE
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our Products for any illegal or unauthorized purpose nor may you, in the use of this Website, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of our Contract with you.
We may from time to time change the Terms and Conditions that govern your use of Sokayri Website; your use following any such change constitutes your Agreement to follow and is bound by the Terms and Conditions as changed.
PLACING AN ONLINE ORDER
Your Order through our Website will constitute a Contract between you and us which is governed by these Terms and Conditions.
Our Website pages will explain to you who we are, what services we offer, how you can book an appointment if you what to visit our store or schedule a fitting and will guide you through the process of placing an online order (Order) with us.
Please take the time to read and carefully check and verify the information you are submitting to us at each page of the Order process to avoid any errors before submitting your Order to us.
After you have placed your Order, you will receive an email from us acknowledging that we have received your Order. However, please note that this does not mean your Order has been accepted. Our acceptance of your Order will take place as described below.
Our acceptance of your Order will take place when we email you to confirm dispatch of your Product(s), at which point a Contract will come into existence between you and us.
In case we are unable to accept your Order, we will inform you of this in writing and we will refund you any money charged for the Product.
The cases in which we might not be able to accept your Order could be the following:
- the Product or the fabric for a Custom Gown is out of stock;
- we are experiencing unexpected limits on our resources, which we could not reasonably plan for;
- we have identified an error in the Price or description of the Product;
- we are unable to meet a delivery deadline you have specified;
- furthermore, we reserve the right not to accept an Order for any reason.
Your Order will have an assigned number, which you will receive in our Received Order Confirmation Email to you.
Please keep the Received Order Confirmation Email for your records. The Order Number will be requested whenever you contact us with inquiries regarding your Order.
TERMS OF ONLINE SALE AND PRODUCT INFORMATION
The Products displayed on Sokayri Website are available for sale with the characteristics that are described in the Product files.
Certain Products or Services may be available exclusively online through the Website.
These Products or Services may have limited quantities and are subject to return or exchange only according to our Return and Exchange Policy.
The images of the Products on our Website are for illustrative purposes only.
Although we have made every effort to display the colors of our Products that appear on the Website, as accurately as possible, we cannot guarantee that your device displays the colors of the Products in the same way.
Your Product may vary in color slightly from those images.
The packaging of the Product may vary from that shown on images on our Website.
All Products shown on the Website are available for sale except where indicated as out of stock.
We reserve the right to limit the quantities of any Products or Services that we offer.
All descriptions of Products or Product Pricing are subject to change anytime without notice, at our sole discretion.
We reserve the right to discontinue any Product at any time.
Any offer for any Product or Service made on this site is void where prohibited.
We do not warrant that the quality of any Products, Services, information, or other material purchased or obtained by you will meet your expectations.
The Prices of the Products are quoted in U.S. dollars (USD) and are valid and effective only in the United States.
The Prices of the Products are shown in their files and do not include taxes (if applicable, calculated at checkout).
Shipping cost is calculated at checkout before you confirm your Order.
Prices of our Products may change from time to time without notice, but changes will not affect any Order you have already placed.
It is always possible that, despite our best efforts, some of the Products we sell may be incorrectly Priced. We will normally check Prices before accepting your Order so that, where the Product’s correct Price at your Order date is less than our stated Price at your Order date, we will charge the lower amount. If the Product’s correct Price at your Order date is higher than the Price stated, we will contact you for your instructions before we accept your Order. If we accept and process your Order where a pricing error is obvious and unmistakable and could reasonably have been recognized by you as a mispricing, we may end the Contract, refund you any money you have paid and require the return of any goods provided to you.
Promotions cannot be combined with other offers and discounts except for delivery promotions.
We accept payments with the following debit or credit cards only: MasterCard, Visa, Amex, Discover as well as PayPal and ApplePay.
You must pay for the Products before we dispatch them.
All credit/debit card holders are subject to validation checks and authorization by the card issuer.
If the issuer of your card refuses to authorize payment, we will not accept your Order and we will not be responsible for any delay or non-delivery, and we are not obliged to inform you of the reason for the refusal.
We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your Order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Website. You agree to promptly update your account and contact information, including your name, mailing address, email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
RETURNS / CONSUMER RIGHTS ACT 2015
As per Consumer Rights Act 2015 you are entitled to return any items which do not adequately fulfil one of the 3 main criteria: satisfactory quality, fit for purpose and as described for a full refund.
Should you decide to end the Contract with us for any reason after Products have been dispatched to you or you have already received them, please inform us about your decision in one of the following ways:
- You must contact customer Service and provide your name, shipping address, details of the Order including the Order number, email address and, where available, your phone number within 14 days from the date of placing your Order.
- You must return the Products to us no later than 14 days after the day on which you have received your “Authorized Return Request” email from us.
- You must send the Products back to us by secure means and ensure the Products reach us in original condition and unused.
- Cancelled Orders should be returned to Sokayri, Returns Department, 1292 Post Rd, 2nd Floor, Darien, CT 06820.
You own the Products once they are dispatched to you, so we strongly suggest you purchase insurance for your return shipping, as we are not responsible for them until they are delivered to us.
All purchase transactions made through the Website are subject to our Return and exchange Policy and Shipping Policy in effect at the time of purchase.
Our full current Return and exchange Policy can be found here and is incorporated into these Terms.
Our full current Shipping Policy can be found here and is incorporated into these Terms.
PLEASE NOTE: ALL OF OUR EVENING AND WEDDING GOWNS WHICH ARE CUSTOM TAILOR MADE TO INDIVIDUAL MEASURES OF THE CLIENT ARE FINAL SALE AND CAN’T BE RETURNED, EXCHANGED AND ORDER CANCELLATIONS CAN BE DONE ONLY 24 HOURS AFTER PLACING AN ORDER.
Certain content, Products and Services available via our Website may include materials from third-parties.
Third-party links on this site may direct you to third-party Websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or Websites, or for any other materials, Products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party Websites.
Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party Products should be directed to the third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, or without a request from us you send certain specific submissions (for example contest entries) or creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Condition.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of this or any related Website.
You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our Website or in our communications that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel Orders if any information in our communications or on any related Website is inaccurate at any time without prior notice (including after you have submitted your Order).
We undertake no obligation to update, amend or clarify information in our communications or on any related Website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in our communications or on any related Website, should be taken to indicate that all information in our communications or on any related Website has been modified or updated.
In addition to other prohibitions as set forth in these Terms and Conditions, you are prohibited from using this Website or its content:
- (a) for any unlawful purpose;
- (b) to solicit others to perform or participate in any unlawful acts;
- (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
- (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
- (f) to submit false or misleading information;
- (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related Website, other Websites, or the Internet;
- (h) to collect or track the personal information of others;
- (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
- (j) for any obscene or immoral purpose;
- or (k) to interfere with or circumvent the security features of the Service or any related Website, other Websites, or the Internet.
We reserve the right to terminate your use of the Website and/or Contract for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Website and Services will be uninterrupted, timely, secure or error-free.We do not warrant that the results that may be obtained from the use of the Website will be accurate or reliable.
You agree that from time to time we may remove the Website for indefinite periods of time or cancel the Website at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Website is at your sole risk. The Website and all Products and Services delivered to you through the Website are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Sokayri, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Website or any Products procured using the Website, or for any other claim related in any way to your use of the Website or any Product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Website or any content (or Product) posted, transmitted, or otherwise made available via the Website, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Sokayri and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party
CHANGES TO TERMS AND CONDITIONS
You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
These Terms and Conditions and any separate agreements whereby we provide you with Products or Services shall be governed by and construed in accordance with the laws of United States.
Questions about the Terms and Conditions should be sent to us at firstname.lastname@example.org