PLEASE NOTE: ALL NON-BRA LINGERIE ITEMS, JEWELRY AND CUSTOM-MADE, PERSONALIZED OR TAILORED PRODUCTS ARE FINAL SALE AND ARE NON-RETURNABLE AND NON-EXCHANGABLE.
We offer free exchanges for a different size for Stella M’Lia dresses, Boudoir Wedding dresses in standard sizes, lingerie (bras only) that are unworn, undamaged, with original tags attached.
To exchange for a different size, style, or color you can arrange an exchange.
Need help determining your exchange size? If it was too tight or too big, refer to this handy chart to determine what size to try next.
Click through the return process and simply select a new size or style from the menu. If you do not see the size that you are looking for, it means it is unavailable in that style and color at this time.
Click through the return process and request a refund. You may be offered an option for store credit to purchase the item when it’s back in stock.
To get notified when it’s back in stock just sign up for the Notification on the Product page on our Website by selecting the size/color.
We currently offer only one complimentary exchange per Order on all items. If you need to exchange your Order a second time, click here to set up a return for a refund so you can place a new Order on our Website for that new size or style.
We cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
For more support, email us at info@SOKAYRI.com (including a quick pic from the neck down of how your current size fits and what size do you usually wear).
To start your exchange process, please click here